Why this site exists

We continue the fight to help others and to eventually force these Mexican resorts to clean up their business practices. We don't charge for any of this, so don't expect customer service like you'd get from a company. We respond when we can — but there's a job and a family that come first. We do what we can; please be understanding.

The track record

To date we've helped over 150 people fight Mexican timeshare and vacation-package companies. It started in August 2003 with a group of 38 tourists (us included) against Discover the Dream, where everyone got refunds — $140,000 in total. In May 2004 a second group of 75+ people won refunds totaling over $200,000. A recent tally puts the refunds won by people we've helped at over $4 million, and the real number is surely higher, since many people use this site to get their own refund without ever contacting us. Great going, you guys.

I've been accused by Mayan Palace employees of having a vendetta against Mayan Palace. Duh. I started this because I was scammed at a Mayan Palace presentation through their Discover the Dream package — but what really lit the fire were the insulting remarks from their salespeople, Trevor Barr and Brian Symington. If you work for a Mexican timeshare and you're upset that I help people avoid being cheated by you: talk to Trevor and Brian.